Terms and Conditions

By completing this form you are accepting and agreeing to the terms and conditions stated above.

Terms and Conditions

By completing this form you are accepting and agreeing to the terms and conditions stated above.

Kindred

www.kindredgroup.com
Sliema

Reward Insight Team Lead

Analytics & BI

Full-time icon Full-time
Est. Salary: non stated
Apply Now Send me Similar Job Offers
mailbox

All new vacancies in this field will be emailed strait to you.

The role

You will lead, develop and motivate a newly created team within Bonus & Reward Strategy, responsible for Informing strategic decisions relating to Kindred’s reward performance and competitive positioning with relevant and timely data-evidenced insight. Your key objective will be to help inform, shape & challenge strategic decisions relating to Kindred’s reward performance & spend with relevant and timely data-evidenced customer insight

What you will do

  • Working in partnership with key stakeholders such as CX, Data & CAN teams to solve reporting requirements and identifying opportunities for improvement through insights derived by data.
  • Shape business requirements and performance measurement, and challenging existing ways of working to enable positive change.
  • Collaborate with Reward Strategy team leads, to identify opportunities to increase their efficiency and effectiveness of rewards through the better use of data and information.
  • Work closely with the other members of the Data & Experience team to define project solutions that fit within the organisation’s strategic aims.
  • Developing meaningful insights so that Bonus and reward strategy meet Groups financial targets and deliver best customer experience
  • Provide necessary information to relevant stakeholders about their bonus spend at any time and its split by various categories
  • Work closely with CX & UX to enable the voice of customer to positively shape our reward strategies
  • Manage relationship with BI teams; Help to build suite of reward reports to increase visibility & data discovery around the business.
  • Working with Tech team; Responsible for ensuring all reward data is standardised, accurate & timely.
  • Align commercial & financial reporting, ensuring spend is clear & visible.
  • Working with Analytics teams; development clear measurement guidelines for all our reward spend.
  • Work with Reward Strategy team to define Success KPI’s.

How will success be measured in this role

  • Bonus cost (actual)
  • Bonus cost as a % of GW
  • Bonus ROI
  • Opt in rate
  • Bonus completion rate
  • Relevancy and rewarding CSAT scores.
  • % churn from various bonus-related issues

Your experience

  • Direct experience of leading business improvement informed by insights derived from data.
  • Strategic and creative thinker that understands techniques, tools and approaches for analysing and deriving insight from both qualitative and quantitative data.
  • Strong leadership capabilities and experience managing teams.
  • Able to work autonomously and to tight deadlines, effectively prioritise and deliver to a high standard whilst under pressure
  • A highly motivated and proactive individual putting customer in a heart of everything they do
  • Confident in their understanding of business practice/stakeholder management and will easily get people on board with your ideas through a persuasive yet collaborative approach.
  • Experience working with marketing analytics and performance optimization
  • Comfortable working in a fast-paced dynamic work environment with various teams
  • Strong communication skills required
  • Data focused, and ROI driven with strong analysis and reporting skills
  • Experience in using tools to communicate with Data sources. E.g. SQL, R, SAS & Excel
!
!
Malta flag +356
  • Afghanistan flag Afghanistan +(93)
  • Albania flag Albania +(355)
  • Algeria flag Algeria +(213)
  • American Samoa flag American Samoa +(1684)
  • Andorra flag Andorra +(376)
  • Angola flag Angola +(244)
  • Anguilla flag Anguilla +(1264)
  • Antarctica flag Antarctica +(672)
  • Antigua and Barbuda flag Antigua and Barbuda +(1268)
  • Argentina flag Argentina +(54)
  • Armenia flag Armenia +(374)
  • Aruba flag Aruba +(297)
  • Australia flag Australia +(61)
  • Austria flag Austria +(43)
  • Azerbaijan flag Azerbaijan +(994)
  • Bahamas flag Bahamas +(1242)
  • Bahrain flag Bahrain +(973)
  • Bangladesh flag Bangladesh +(880)
  • Barbados flag Barbados +(1246)
  • Belarus flag Belarus +(375)
  • Belgium flag Belgium +(32)
  • Belize flag Belize +(501)
  • Benin flag Benin +(229)
  • Bermuda flag Bermuda +(1441)
  • Bhutan flag Bhutan +(975)
  • Bolivia flag Bolivia +(591)
  • Bosnia and Herzegovina flag Bosnia and Herzegovina +(387)
  • Botswana flag Botswana +(267)
  • Brazil flag Brazil +(55)
  • Brunei Darussalam flag Brunei Darussalam +(673)
  • Bulgaria flag Bulgaria +(359)
  • Burkina Faso flag Burkina Faso +(226)
  • Burundi flag Burundi +(257)
  • CÔte d'Ivoire flag CÔte d'Ivoire +(225)
  • Cambodia flag Cambodia +(855)
  • Cameroon flag Cameroon +(237)
  • Canada flag Canada +(1)
  • Cape Verde flag Cape Verde +(238)
  • Cayman Islands flag Cayman Islands +(1345)
  • Central African Republic flag Central African Republic +(236)
  • Chad flag Chad +(235)
  • Chile flag Chile +(56)
  • China flag China +(86)
  • Christmas Island flag Christmas Island +(61)
  • Cocos Islands flag Cocos Islands +(61)
  • Colombia flag Colombia +(57)
  • Comoros flag Comoros +(269)
  • Congo (DRC) flag Congo (DRC) +(243)
  • Congo (Republic) flag Congo (Republic) +(242)
  • Cook Islands flag Cook Islands +(682)
  • Costa Rica flag Costa Rica +(506)
  • Croatia flag Croatia +(385)
  • Cuba flag Cuba +(53)
  • Curacao flag Curacao +(599)
  • Cyprus flag Cyprus +(357)
  • Czech Republic flag Czech Republic +(420)
  • Denmark flag Denmark +(45)
  • Djibouti flag Djibouti +(253)
  • Dominica flag Dominica +(1767)
  • Dominican Republic flag Dominican Republic +(1809)
  • Ecuador flag Ecuador +(593)
  • Egypt flag Egypt +(20)
  • El Salvador flag El Salvador +(503)
  • Equatorial Guinea flag Equatorial Guinea +(240)
  • Eritrea flag Eritrea +(291)
  • Estonia flag Estonia +(372)
  • Ethiopia flag Ethiopia +(251)
  • Falkland Islands flag Falkland Islands +(500)
  • Faroe Islands flag Faroe Islands +(298)
  • Fiji flag Fiji +(679)
  • Finland flag Finland +(358)
  • France flag France +(33)
  • French Polynesia flag French Polynesia +(689)
  • Gabon flag Gabon +(241)
  • Georgia flag Georgia +(995)
  • Germany flag Germany +(49)
  • Ghana flag Ghana +(233)
  • Gibraltar flag Gibraltar +(350)
  • Greece flag Greece +(30)
  • Greenland flag Greenland +(299)
  • Grenada flag Grenada +(1473)
  • Guadeloupe flag Guadeloupe +(590)
  • Guam flag Guam +(1671)
  • Guatemala flag Guatemala +(502)
  • Guernsey flag Guernsey +(44)
  • Guinea flag Guinea +(224)
  • Guinea-Bissau flag Guinea-Bissau +(245)
  • Guyana flag Guyana +(592)
  • Haiti flag Haiti +(509)
  • Holy See (Vatican City State) flag Holy See (Vatican City State) +(39)
  • Honduras flag Honduras +(504)
  • Hong Kong flag Hong Kong +(852)
  • Hungary flag Hungary +(36)
  • Iceland flag Iceland +(354)
  • India flag India +(91)
  • Indonesia flag Indonesia +(62)
  • Iran, Islamic Republic Of flag Iran, Islamic Republic Of +(98)
  • Iraq flag Iraq +(964)
  • Ireland flag Ireland +(353)
  • Isle Of Man flag Isle Of Man +(44)
  • Israel flag Israel +(972)
  • Italy flag Italy +(39)
  • Jamaica flag Jamaica +(1876)
  • Japan flag Japan +(81)
  • Jordan flag Jordan +(962)
  • Kazakstan flag Kazakstan +(7)
  • Kenya flag Kenya +(254)
  • Kiribati flag Kiribati +(686)
  • Korea Democratic Peoples Republic Of flag Korea Democratic Peoples Republic Of +(850)
  • Korea Republic Of flag Korea Republic Of +(82)
  • Kosovo flag Kosovo +(381)
  • Kuwait flag Kuwait +(965)
  • Kyrgyzstan flag Kyrgyzstan +(996)
  • Lao Peoples Democratic Republic flag Lao Peoples Democratic Republic +(856)
  • Latvia flag Latvia +(371)
  • Lebanon flag Lebanon +(961)
  • Lesotho flag Lesotho +(266)
  • Liberia flag Liberia +(231)
  • Libyan Arab Jamahiriya flag Libyan Arab Jamahiriya +(218)
  • Liechtenstein flag Liechtenstein +(423)
  • Lithuania flag Lithuania +(370)
  • Luxembourg flag Luxembourg +(352)
  • Macau flag Macau +(853)
  • Macedonia, The Former Yugoslav Republic Of flag Macedonia, The Former Yugoslav Republic Of +(389)
  • Madagascar flag Madagascar +(261)
  • Malawi flag Malawi +(265)
  • Malaysia flag Malaysia +(60)
  • Maldives flag Maldives +(960)
  • Mali flag Mali +(223)
  • Malta flag Malta +(356)
  • Marshall Islands flag Marshall Islands +(692)
  • Mauritania flag Mauritania +(222)
  • Mauritius flag Mauritius +(230)
  • Mayotte flag Mayotte +(262)
  • Mexico flag Mexico +(52)
  • Micronesia, Federated States Of flag Micronesia, Federated States Of +(691)
  • Moldova flag Moldova +(373)
  • Monaco flag Monaco +(377)
  • Mongolia flag Mongolia +(976)
  • Montenegro flag Montenegro +(382)
  • Montserrat flag Montserrat +(1664)
  • Morocco flag Morocco +(212)
  • Mozambique flag Mozambique +(258)
  • Myanmar flag Myanmar +(95)
  • Namibia flag Namibia +(264)
  • Nauru flag Nauru +(674)
  • Nepal flag Nepal +(977)
  • Netherlands flag Netherlands +(31)
  • Netherlands Antilles flag Netherlands Antilles +(599)
  • New Caledonia flag New Caledonia +(687)
  • New Zealand flag New Zealand +(64)
  • Nicaragua flag Nicaragua +(234)
  • Niger flag Niger +(227)
  • Nigeria flag Nigeria +(234)
  • Niue flag Niue +(683)
  • Northern Mariana Islands flag Northern Mariana Islands +(1670)
  • Norway flag Norway +(47)
  • Oman flag Oman +(968)
  • Pakistan flag Pakistan +(92)
  • Palau flag Palau +(680)
  • Panama flag Panama +(507)
  • Papua New Guinea flag Papua New Guinea +(675)
  • Paraguay flag Paraguay +(595)
  • Peru flag Peru +(51)
  • Philippines flag Philippines +(63)
  • Pitcairn flag Pitcairn +(870)
  • Poland flag Poland +(48)
  • Portugal flag Portugal +(351)
  • Puerto Rico flag Puerto Rico +(1)
  • Qatar flag Qatar +(974)
  • Romania flag Romania +(40)
  • Russian Federation flag Russian Federation +(7)
  • Rwanda flag Rwanda +(250)
  • Saint Barthelemy flag Saint Barthelemy +(590)
  • Saint Kitts And Nevis flag Saint Kitts And Nevis +(1869)
  • Saint Lucia flag Saint Lucia +(1758)
  • Saint Martin flag Saint Martin +(1599)
  • Saint Pierre And Miquelon flag Saint Pierre And Miquelon +(508)
  • Saint Vincent And The Grenadines flag Saint Vincent And The Grenadines +(1784)
  • Samoa flag Samoa +(685)
  • San Marino flag San Marino +(378)
  • Sao Tome And Principe flag Sao Tome And Principe +(239)
  • Saudi Arabia flag Saudi Arabia +(966)
  • Senegal flag Senegal +(221)
  • Serbia flag Serbia +(381)
  • Seychelles flag Seychelles +(248)
  • Sierra Leone flag Sierra Leone +(232)
  • Singapore flag Singapore +(65)
  • Slovakia flag Slovakia +(421)
  • Slovenia flag Slovenia +(386)
  • Solomon Islands flag Solomon Islands +(677)
  • Somalia flag Somalia +(252)
  • South Africa flag South Africa +(27)
  • Spain flag Spain +(34)
  • Sri Lanka flag Sri Lanka +(94)
  • Sudan flag Sudan +(249)
  • Suriname flag Suriname +(597)
  • Swaziland flag Swaziland +(268)
  • Sweden flag Sweden +(46)
  • Switzerland flag Switzerland +(41)
  • Syria flag Syria +(963)
  • Taiwan, Province Of China flag Taiwan, Province Of China +(886)
  • Tajikistan flag Tajikistan +(992)
  • Tanzania, United Republic Of flag Tanzania, United Republic Of +(255)
  • Thailand flag Thailand +(66)
  • Timor-leste flag Timor-leste +(670)
  • Togo flag Togo +(228)
  • Tokelau flag Tokelau +(690)
  • Tonga flag Tonga +(676)
  • Trinidad And Tobago flag Trinidad And Tobago +(1868)
  • Tunisia flag Tunisia +(216)
  • Turkey flag Turkey +(90)
  • Turkmenistan flag Turkmenistan +(993)
  • Turks And Caicos Islands flag Turks And Caicos Islands +(1649)
  • Tuvalu flag Tuvalu +(688)
  • U.S. Virgin Islands flag U.S. Virgin Islands +(1340)
  • UK flag UK +(44)
  • Uganda flag Uganda +(256)
  • Ukraine flag Ukraine +(380)
  • United Arab Emirates flag United Arab Emirates +(971)
  • United Kingdom flag United Kingdom +(44)
  • United States flag United States +(1)
  • Uruguay flag Uruguay +(598)
  • Uzbekistan flag Uzbekistan +(998)
  • Vanuatu flag Vanuatu +(678)
  • Venezuela flag Venezuela +(58)
  • Viet Nam flag Viet Nam +(84)
  • Virgin Islands, British flag Virgin Islands, British +(1284)
  • Wallis And Futuna flag Wallis And Futuna +(681)
  • Yemen flag Yemen +(967)
  • Zambia flag Zambia +(260)
  • Zimbabwe flag Zimbabwe +(263)
!
!
I agree with Terms and Conditions !
!
Thank you! Please check your inbox.
Apply Now
Book pass today!
Affiliates register free.
Low fee for all other delegates.
Find out now.
Book Your Pass!