Jan 18 / 2019

FAST TRACK signs Island Luck

Bahamas lottery and casino operator revamps customer experience for loyalty and CRM with FAST TRACK

Island Luck, the leading lottery and casino in the Bahamas, will manage all of their customer interactions through FAST TRACK CRM.

Impressed with FAST TRACK CRM’s real-time marketing abilities and the potential to reduce the grunt-work for their CRM team, Island Luck said the decision was easy to make.

“FAST TRACK CRM is designed with the online gaming industry in mind and will allow us to communicate with our players at just the right moment,” Sebas Bastian, CEO of Island Luck, said.

SebasBastian
Sebas Bastian

“We couldn’t be happier to work with a company that truly understands the challenges and opportunities of our business.”

FAST TRACK has a proven track record of delivering fully managed services to iGaming companies and has recently started offering its CRM solution as a standalone product.

It has had a lot of interest in its CRM tool having already signed deals with popular brands such as Cashmio and Twin.

The company will officially unveil its powerful CRM tool to delegates at ICE London next month at stand N9-140.

“When we started building the tool, we hoped that it would transform the way our CRM team worked,” Simon Lidzén, CEO of FAST TRACK, said.

“When we decided to license it out, we made sure that it was ready to redefine customer experience in iGaming.

“We are thrilled to bring on board Island Luck. This partnership goes much deeper than CRM as it will also involve a complete enhancement of Island Luck’s Loyalty system.

“FAST TRACK CRM is paving the way for the future of CRM in iGaming, and Island Luck will be one of the first to make the change.”

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