FAST TRACK & Enteractive Partner to Extend Customer Service Offering
It was announced today that FAST TRACK and Enteractive will be partnering to offer Enteractive’s Customer Retention Support offering to FAST TRACK clients.
‘Great customer service is an essential function to drive loyalty and recommendations to your gaming brand. Enteractive has an extensive track record in this aspect, with focus on first contact resolution and customer integrity which makes them the perfect partner for us.’ Commented Simon Lidzén, CEO FAST TRACK.
Beginning in the second half of 2016, the partnership will have particular focus on providing Enteractive’s 24/7 customer support services to the provider’s online casino clients.
Enteractives CEO Mikael Hansson commented ‘We’re really excited to partner with Fast Track since our offerings really fit together. We’ve accumulated a wealth of know-how on how to maximize customer retention and how to win customers back, and that know-how is now packaged into FAST TRACK’s offering giving their customers an edge in the market.’
Enteractive helps iGaming operators optimize retention through player Reactivation and Support solutions. Enteractive’s unique Retention-as-a-Service platform combines phone-, email- and text communication services to maximize loyalty, reduce churn and make sure Responsible Gaming really works.
About FAST TRACK:
FAST TRACK is an iGaming technology & services provider, specializing in providing ready for operation casino sites.
For more information vist:
or contact: info[at]fasttrack-solutions.com
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